Avaya yesterday announced a strategic partnership with RingCentral, a provider of cloud communications, collaboration, and contact center solutions. Through this exclusive partnership, Avaya will introduce Avaya Cloud Office by RingCentral, a unified communications as a service (UCaaS) solution.
Avaya Cloud Office combines RingCentral's UCaaS platform with Avaya technology, services, and migration capabilities. Avaya expects to launch it early next year.
"Avaya's and RingCentral's joint investment and commitment to bringing Avaya Cloud Office to market creates an unprecedented opportunity to accelerate the transition to the cloud with attractive economics for our customers and partners," said Jim Chirico, president and CEO of Avaya, in a statement. "This also gives us the opportunity to unlock value from a largely unmonetized base of our business as it brings compelling value to our customers and partners. We believe this highly complementary partnership is a game-changer that expands the total addressable market for Avaya and creates meaningful value for both Avaya and RingCentral."
"This strategic partnership leverages the respective strengths of Avaya and RingCentral to provide a definitive differentiated solution," said Vlad Shmunis, founder, chairman, and CEO of RingCentral, in a statement. "We are excited to bring RingCentral's leading UCaaS platform to Avaya's installed base of over 100 million users and over 4,700 partners, providing long-term growth opportunities for both our companies."