Avaya Launches IX Subscription Option

Avaya has launched the Avaya IX Subscription program for its communications and collaboration solutions, providing a consumption-based alternative to traditional perpetual pricing models.

Avaya IX Subscription lets companies scale consumption of Avaya's contact center and unified communications solutions based on their unique needs. It offers monthly or annual subscription payments, access to the latest software releases, the freedom to flex up to 20 percent over the number of subscribed users at no additional charge, and support from Avaya's services organization. Avaya IX Spaces, the company's cloud-based platform for team collaboration and meetings, is also included.

"For many customers, moving to a subscription model for their on-premises communication infrastructure is a logical next step in their journey to the cloud or to accelerate their overall business transformation," said Frank Ciccone, Avaya's senior vice president of sales, in a statement. "This highlights our commitment to better meet the needs of our clients and guide them on a transition path to the future in a way that work best for their business. It is also another example of our strategy to increase the value and flexibility of our UC and CC solutions to address our customers’ evolving requirements."

As part of the Avaya IX Subscription program, the company is providing trade-in and upgrade offers for existing customers. Avaya is also offering an Experience Avaya program to upgrade to Avaya OneCloud or Avaya IX on-premises software. Additionally, customers can take advantage of Avaya's Device as a Service program to add a subscription to the line of Avaya IX Devices to their monthly Avaya IX Subscription payment.