AudioCodes Deepens Voice Offerings with Microsoft

AudioCodes, a vendor of advanced voice networking and media processing solutions, has worked with Microsoft to deliver end-to-end voice quality monitoring for Microsoft Teams.

The new monitoring capabilities are facilitated by AudioCodes' Mediant session border controllers (SBCs) and One Voice Operations Center (OVOC), both components of the AudioCodes One Voice for Microsoft 365 portfolio, which also received significant upgrades.

"For over 10 years, AudioCodes has been committed to delivering enhanced voice solutions for Microsoft unified communications offerings," said Nimrode Borovsky, vice president of global marketing at AudioCodes, in a statement. "Our support for end-to-end voice quality monitoring in Microsoft Teams environments enhances our One Voice portfolio designed to ease and accelerate adoption of Microsoft Teams as an intelligent communications solution."

AudioCodes Mediant SBCs now support Direct Routing for Microsoft Teams, enabling simple integration between Teams and Bring-Your-Own-Trunk (BYOT) SIP trunk services. AudioCodes SBCs' advanced media optimization mechanisms help improve voice quality and reduce bandwidth consumption for distributed enterprise and service provider Teams deployments.

For large distributed organizations using Teams combined with AudioCodes Direct Routing SBCs for their voice infrastructure, the AudioCodes Routing Manager(ARM) delivers centralized call control and routing policy management.With support for the Microsoft Calling API, AudioCodes is now developing advanced, AI-based enterprise voice applications and bots that are fully integrated with Teams and AudioCodes One Voice portfolio.

"AudioCodes is firmly aligned with Microsoft's vision for intelligent communications,” Borovsky said. "The latest enhancements to our One Voice for Microsoft 365 offering reinforce our commitment to delivering innovative and effective voice solutions for Microsoft Teams and Skype for Business environments."

"AudioCodes' One Voice is helping our customer and partners quickly realize the benefits of Microsoft Teams and Skype for Business. We are happy to see the continued innovation from AudioCodes related to devices, connectivity, and manageability,” Ilya Bukshteyn, Microsoft’s partner director for intelligent devices, Teams, and Skype for Business, said in a statement,