Assia Launches Expresse Solutions for Service Providers



Spectrum management software provider Assia has released Assia Expresse Solutions, a portfolio of software and professional services. Within the portfolio is a customer empowerment service that provides services to enable subscriber personalization.

The solution also includes Customer Experience Management, Customer Care Automation, and Next-Generation Networks services. Assia Expresse Solutions incorporate planning, implementation, testing, and optimization to drive corporate objectives and business metrics. For customer service, sales, marketing, and network operations, Expresse Solutions facilitates an informed interaction with the customer and can enable identify and resolve issues before the customer notices a problem.