Alorica, a provider of customer interactions, is expanding in Latin America and the Caribbean with the addition of three major sites in Guatemala City, Guatemala; Kingston, Jamaica; and Puebla, Mexico, creating more than 3,000 new jobs by end of the year.
"We're experiencing tremendous growth in Latin America and the Caribbean, thanks to the increasing demand for work by both U.S.-based and local clients looking for cost-effective and exceptional customer care," said Miro Batista, president of Latin America and the Caribbean at Alorica, in a statement. "We appreciate our partnership with the governments of Mexico, Guatemala, and Jamaica for their support of our expanding business as we strive to create meaningful career opportunities in these countries while providing our clients with insanely great customer service."