8x8, a cloud communications platform provider, has launched the 8x8 Customer Labs open beta program to give early access to 8x8 customers so they can discuss product direction, deliver feedback, and measure usability of new products and features before release.
"Understanding the needs of our customers and listening to their feedback when it comes to developing new products or enhancing existing ones is so important. Their input on the products and tools they use on a day-to-day basis to run their business is invaluable," said Dhwani Soni, global vice president of product design and user experience at 8x8, in a statement. "This program provides our customers with a platform to have their voices heard and provide valuable feedback that helps guide our product development and drives innovation."