April 9-11, 2018 | Renaissance Washington DC Hotel


John Grizzy Grzywacz

John Grizzy Grzywacz
John Grizzy Grzywacz Inc.


John "Grizzy" Grzywacz, Professor Emeritus U. S. Dept. of Labor 

                                  OSHA National Training Institute



"Grizzy", as he likes to be called has been recognized by OSHA's National Office in Washington D.C. as both a National Electrical Code (NEC®) historian as well as "the best electrical safety trainer in the country!"

Grizzy has trained OSHA compliance officers, appeared as OSHA's electrical expert, and guided literally hundreds and hundreds of electrical fatality investigations. Grizzy continues to train OSHA compliance officers and personnel coast to coast, as well as still providing investigative assistance to the Agency on fatality investigations and significant cases.

In addition to being a professional speaker and nationally recognized seminar leader with over 40,000 hours of platform experience, Grizzy has lectured at numerous colleges and universities all across the US and has numerous published works in video and print which have assisted safety professionals and helped workers for decades.

With customers that include both clients as well as students Grizzy has provided outstanding customer experiences for decades which combined with his technical expertise has established him as preeminent in his field. Grizzys visionary insights have created paradigm shifts within industries.


Smart Customer Service 2018

Wednesday, April 11, 2018

10:00 a.m. - 10:45 a.m. B302: Customer Experiences in the 21st Century: The Customer Perspective

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