April 9-11, 2018 | Renaissance Washington DC Hotel

Registration

Venue 

Renaissance Washington, DC Downtown Hotel
999 9th Street NW
Washington, DC 20001

Discount Group Rate Extended Until This Friday, March 23.

Book Your Hotel Reservation Today with MTC!

The Renaissance Washington, DC Downtown Hotel is the official conference hotel for Smart Customer Service 2018. Discounted guest room rates of $299 (plus applicable taxes and fees) for a single or double room at the Renaissance have been arranged for attendees who book through the official housing bureau, Meeting & Travel Consultants, Inc. (MTC). Rates are exclusive through MTC only and will not be extended by the hotel directly. Rates will remain in effect until March 16, 2018, subject to availability. Early booking is suggested! Credit card information is required to confirm all reservations.

As a special consideration for Marriott Rewards Members, attendees who book within the official room block, complimentary in-room wireless Internet is included in the discounted group rate. Non-members may sign up at check-in to receive this benefit immediately. For guests who choose not to participate in Marriott Rewards, the Renaissance will extend a discount rate of $6 per day for wireless in-room Internet.

Important Note: Meeting & Travel Consultants, Inc. (MTC) is the official housing provider. In the event you are contacted by another hotel/housing bureau soliciting hotel reservations for this show and/or asking for an advance deposit paid directly to the agency, please note that they are unauthorized agents and unable to provide the discounted hotel rates that are offered by MTC to those attending. These rates are exclusive through MTC only and will not be extended by the hotels directly or to agents other than MTC. If you are contact by a third-party offering discounted rooms please report them to us at custserv@infotoday.com

Transportation Information

Area Airports

Ronald Reagan Washington National Airport - DCA
Hotel direction: 5 miles NE
This hotel does not provide shuttle service.
Subway (Metro- Yellow Line, Gallery Place), fee:  $2.50 one way 
Bus, fee: $10 one way
Estimated taxi fare: $19 one way

Washington Dulles International Airport - IAD
Hotel direction: 27.8 miles SE
This hotel does not provide shuttle service.
Subway (Metro- Yellow Line, Gallery Place-Chinatown), fee:  $9 one way 
Estimated taxi fare: $55 one way

Baltimore/Washington International Thurgood Marshall Airport - BWI
Hotel direction: 34 miles SW
This hotel does not provide shuttle service.
Alternate transportation: Amtrak to Union Station - Metro (Red Line) to hotel; fee: $35 one way
Estimated taxi fare: $65 one way

Other Transportation

Train Station - Union Station
Hotel direction: 1 mile E

Bus Station - Greyhound
Hotel direction: 6 miles NW

Subway Station - Gallery Place-Chinatown (Green, Yellow, and Red Lines)
Hotel direction: 0.3 miles SW

Car Rental - Hertz on property

Parking

Self-parking: $35 per day; Valet parking: $53.10 per day 
No vans allowed. Garage height clearance is 6'4".

Please Note

All travel information is taken from the Renaissance Washington, DC Downtown Hotel website and is subject to change without notice.

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