Agenda

At Smart Customer Service 2019, you’ll hear the innovative approaches that the world’s leading organizations are deploying to manage customer interactions and maximize customer value. Smart Customer Service is designed for the executives, managers, and professionals who are managing and deploying customer service systems and strategies at all types of organizations.

Monday, April 29, 2019

Main Conference
Customer Solutions Expo Grand Opening Reception

Tuesday, April 30, 2019

Main Conference
Customer Solutions Expo
Networking Reception

Wednesday, May 1, 2019

Main Conference & Postconference Workshops
Customer Solutions Expo

Conference Program

The Smart Customer Service 2019 program is currently under-development and will be published later this year. If you'd like to participate as a speaker, please see our Call for Speakers.

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