Exhibiting & Sponsorship

Join us April 27–29, 2020, in Washington, D.C., for a unique, customer-focused business technology event covering the latest trends in customer experience, customer service, customer relationship management, and speech technology. This gathering hosts four co-located conferences: CRM Evolution, SpeechTEK, Smart Customer Service, and the Digital Experience Conference.

These four conferences together offer nine customer-focused program tracks with more than 100 sessions and speakers, detailing all the advances in artificial intelligence, blockchain, and other technologies and solutions that will drive better customer experiences and shareholder value.

The top technologies and solutions will be on display in the Customer Solutions Expo, where attendees from all four conferences can come together to meet with sponsors about the products, solutions, and services that will help their organizations achieve a better bottom line.

Don’t miss out on this unique opportunity to reach buyers as you sponsor one or ALL of these exciting industry events.

2020 Rates & Options

Smart Customer Service 2020 Invitation to Sponsor [PDF]
2020 Sponsorship Agreement [PDF]
2020 Floor Plan [PDF]
View a Sample List of Our 2019 Attendees Here

Contact Your Rep Today!

Event and promotional sponsorship opportunities are available that can be tailored to fit your budget and marketing goals. For more information or to book your exhibit space or event sponsorship please contact your sales rep.

Mountain & Pacific Accounts
Dennis Sullivan

Eastern & Central Accounts
Adrienne Snyder

Speech Technology Accounts
LaShawn Fugate
859-278-2223, x104

Why You Need to be at Smart Customer Service 2020

Smart Customer Service 2020 is your opportunity to build brand awareness and strengthen relationships with new and existing customers offering three days of access to technology buyers and industry influencers. These valuable prospects are looking for new information, products, and services to improve their operations—ensure that they do business with you by reserving a sponsorship today!

Your Brand, Front & Center

A sponsorship at Smart Customer Service 2020 marks your company as an industry leader and offers you a unique opportunity to brand and communicate your company’s image.

Cost Effective & Targeted

Smart Customer Service's intimate tabletop setting allows for decreased setup and shipping costs. It's an affordable way to reach decision makers looking for information and to purchase solutions for their businesses: Don’t miss the opportunity to share your knowledge and expertise and get your products and services in their hands!

Targeted Marketing Efforts, Maximum Reach

Smart Customer Service 2020 is supported by an extensive marketing plan that includes focused promotion via direct mail, print, email, social media, web advertising, and a successful PR campaign. Sponsors also have the opportunity to connect with a large group of customer strategists from three additional co-located events — CRM Evolution, the Digital Experience Conference, and SpeechTEK 2020; sponsors for each event will share the Customer Solutions Expo.

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