Connect with Tricia Desso-Cox

Tricia Desso-Cox

Managing Director
C5 Insight

Tricia wears the hats of consultant, business analyst, speaker, author, and project manager in the fields of Customer Relationship Management and Employee Engagement. With over twenty years of experience working with customers large and small, she thrives in an environment where she's helping to solve problems. Stop by her session to learn more about Customer Personas and Journey Maps!

Smart Customer Service 2020

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