Connect with Colin Crowley

Colin Crowley

VP, Customer Experience

Colin has spent over 10 years in senior leadership roles in customer service and is currently VP of Customer Experience at Freshly, where he directs a 200-person department across five locations in the US and beyond. He specializes in building customer service departments from the ground-up, with a focus on scalability, infrastructural agility, technological innovation, and gold-standard quality and efficiency. Colin is also an award-winning playwright whose plays have been performed across the US.

Smart Customer Service 2020

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