SignalWire Launches AI Agent

SignalWire, providers of the FreeSWITCH open-source communications platform, has unveiled a simplified interface for building artificial intelligence into voice applications.

SignalWire's AI Agent enables businesses to dive into voice assistant creation and build virtual agents with complex, dynamic call flows. The new drag-and-drop interface helps users craft a unique, voice-enabled AI in minutes.

With machine-learning algorithms, text-to-speech technology, and connection to advanced natural language processing engines, users can create an AI receptionist that speaks more than 40 languages and adapts to various accents and dialects.

SignalWire AI Agent was built to be integrated into a wide variety of CRM platforms, order management solutions, and other back-end systems.

"The mission at SignalWire since the beginning is to harness complex communications technology and make it available to developers and product builders," said Anthony Minessale, CEO of SignalWire, in a statement. "The power and flexibility of the SignalWire infrastructure enabled us to rapidly develop and integrate AI into our low-latency communications paradigm and deliver a practical set of use cases for all to access."