Making the Transition from Multichannel to Omnichannel Customer Service

Bookmark and Share

 
Roundtable: Making the Transition from Multichannel to Omnichannel Customer Service
 
Making the Transition from Multichannel
to Omnichannel Customer Service
 
 
WEDNESDAY, MARCH 8, 2017 - 11:00AM PT / 2:00PM ET

The challenges of moving to a true omnichannel customer service model can be daunting. This is a hot topic but few companies have successfully made the transition.

Join us on this Roundtable Webcast where we will ask industry experts to delineate what they view as the major obstacles inhibiting smooth omnichannel transitions and make their recommendations to meet these challenges.