Customer Data - Is it Your CRM Achilles Heel?


 
Customer Data – Is it Your CRM Achilles Heel?
 

WEDNESDAY, NOVEMBER 9 - 11:00AM PT / 2:00PM ET

 
 
 
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The quality of data – incomplete, out of date, poorly formatted, or duplicate customer records – often proves to be a key culprit in the poor results delivered by many CRM projects.

In this webinar, data quality experts Philip Russom of TDWI and Steve Shissler of Trillium Software will discuss both the principles and practical challenges of deploying an integrated, operational data quality solution that can help ensure your CRM system executes both efficiently and effectively.

REGISTER NOW to view this webinar.

Audio is streamed over the Internet, so turn up your computer speakers!


 
MODERATOR
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Bob Fernekees
Publisher
CRM magazine
 
SPEAKERS
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Steve Shissler
Director of Sales Engineering
Trillium Software
 
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Philip Russom
Senior Research Director for Data Management
TDWI