New CIO Strategies for Digital Customer Experiences

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Roundtable: New CIO Strategies for Digital Customer Experiences
 
New CIO Strategies for Digital Customer Experiences
Developments in multichannel interactions, analytics, and
process automation create fresh opportunities for CIOs.
 
 

WEDNESDAY, NOVEMBER 2, 2016 - 11:00AM PT / 2:00PM ET

Enterprise applications are getting so much easier to use that CIOs' roles in selecting, deploying, and maintaining them is changing dramatically. It doesn't mean their roles are diminishing. Instead, as organizations prepare for the Digital Age and the Internet of Things, the role of the CIO will evolve. This roundtable reveals what CIOs must consider as they evolve their customer experience strategies.

Join Pitney Bowes, Informatica, and bpm'online in this interactive webinar and learn how to:
  • Create truly agile CRM with a modern data management approach.
  • Improve your CRM systems with analytical modeling in real-time.
  • Fuel emerging digitalization environments with connected, trusted, and compliant data across all CRM tools.
  • Enhance customers' journeys by driving insights across all digital and human touch points.
  • Minimize the redundancy of departmental cloud solutions.
  • Leverage process automation to gain organizational efficiency and control.
REGISTER NOW to join us for this FREE web event.

Audio is streamed over the Internet, so turn up your computer speakers!


 
MODERATOR   SPEAKERS            
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Bob Fernekees
Publisher
CRM magazine
Chuck Kane
Director, Single View Of the Customer
Pitney Bowes
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Clive Bearman
Director of Product Marketing for
Informatica Cloud
Informatica
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Michael Rooney
SVP & General Manager
bpm'online
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