Using Voice of the Customer Strategies for Better Customer Insights

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Roundtable: Using Voice of the Customer Strategies for Better Customer Insights
 
Using Voice of the Customer Strategies
for Better Customer Insights
 
 
WEDNESDAY, JULY 26, 2017 - 11:00AM PT / 2:00PM ET

Top-performing businesses pay close attention to what their customers feel about their experiences with a product, brand or business, and Voice of the Customer (VoC) programs deliver those crucial insights.

Customer sentiments affect everyone: customer service, marketing, product development, and the C-suite.

This Roundtable Webcast Guide will offer guidance on how companies can use VoC to stay on track or make course corrections in delivering great customer experiences.