By uniting the Five9 Intelligent Cloud Contact Center with Zendesk, Five9 provides a single-pane customer service platform that enables your agents to focus on the customer experience. Enterprises of all sizes and industries use the combined solution to fully capture customer interactions – increasing agent productivity and improving customer service.
Download this data sheet to learn:
- How the Five9 Adapter for Zendesk creates a seamless agent and supervisor experience
- The Five9 Adapter for Zendesk features and how they can improve your contact center’s operations
- Five9 and Zendesk features you can use to route interactions, enable agents with key customer insights, and improve customer service.