Analytics: Data-Driven Relationships for Better Customer Experiences

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2017 is the year that customer experience analytics jumps into the mainstream propelled by its promise of success.

When it comes to data, one thing is certain: It’s far easier to collect than to analyze.

This Best Practices installment offers three very important guides for success: How to build a Customer Experience Analytics Framework, How to Budget for a Business Intelligence initiative, and, How to Use Relationship Analytics to Improve Sales Effectiveness.

Download and you will receive:

  • 5 Tips for Creating A CX Analytics Framework: Making Sense of an Evolving Industry from Convergys

  • How to Build Business Intelligence Software into Your 2017 Budget from Sisense

  • Using Applied Relationship Analytics to Improve Sales Effectiveness from TrustSphere

Make sure your CX programs are guided by CX Analytics in 2017!

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