2017 is the year that customer experience analytics jumps into the mainstream propelled by its promise of success.
When it comes to data, one thing is certain: It’s far easier to collect than to analyze.
This Best Practices installment offers three very important guides for success: How to build a Customer Experience Analytics Framework, How to Budget for a Business Intelligence initiative, and, How to Use Relationship Analytics to Improve Sales Effectiveness.
Download and you will receive:
- 5 Tips for Creating A CX Analytics Framework: Making Sense of an Evolving Industry from Convergys
- How to Build Business Intelligence Software into Your 2017 Budget from Sisense
- Using Applied Relationship Analytics to Improve Sales Effectiveness from TrustSphere
Make sure your CX programs are guided by CX Analytics in 2017!