What is an Intelligent Contact Center?
Download this FREE Best Practices White Paper from CRM magazine - "Creating An Intelligent Contact Center of the Future Starting Today" - and you’ll find the answer to this question explained by dozen top experts driving next generation contact center technology. In this single download, you’ll get these perspectives:
- THE POWER OF TRANSFORMATIONAL KNOWLEDGE Sponsored by Oracle
- MANAGING THE CONTACT CENTER STRATEGY MORE INTELLIGENTLY Sponsored by Interactive Intelligence
- THE INTELLIGENT CONTACT CENTER: Building Customer Loyalty and Your Bottom Line Sponsored by inContact
- OMNI-CHANNEL CUSTOMER SERVICE DEMANDS THE INTELLIGENT CONTACT CENTER Sponsored by KANA
- WINNING THE HEARTS & MINDS OF CUSTOMERS: The Anatomy of a Successful Multichannel Contact Center Sponsored by VoltDelta
- SOCIAL CUSTOMER CARE: Getting Started the Right Way Sponsored by Five9
- THE INTELLIGENT CALL CENTER: FUELED BY FEEDBACK AND CRM Sponsored by Clicktools
- DEPLOYING AN INTELLIGENT CONTACT CENTER IN THE CLOUD Sponsored by Aspect
- THE FUTURE CONTACT CENTER IS HERE Sponsored by NewVoiceMedia
- TIPS TO MAXIMIZE ROI WITH THE INTELLIGENT CONTACT CENTER The Intelligent Solution to Customer Support Services Sponsored by nanoRep
- EMPOWER THE CONTACT CENTER WITH A 360° VIEW OF THE CUSTOMER Sponsored by Coveo
- 3 STEPS TOWARD PUTTING THE CUSTOMER EXPERIENCE IN CONTEXT Sponsored by LiveOps
If your company is determined to create a contact center of the future, you should download this self-contained special installment from CRM magazine right now.